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Cookies Policy for Vuela

Last Updated: September 4, 2024

This Cookie Policy applies to the website accessible through the URL vuela.ai (hereinafter Vuela), owned by iSocialWeb Marketing, S.L. with NIF B66582305 and registered office at Ctra Esplugues 47, esc. D 5-1 08940 Cornellá de Llobregat, Barcelona, Spain (hereinafter, iSocialWeb or the Holder, interchangeably).

When accessing and browsing Vuela, both first-party and third-party cookies will be used and downloaded onto the terminal device (whether a computer, tablet, smartphone, or another device) used to access and browse this environment. This is done to facilitate and improve your browsing experience, as well as to analyze certain behaviors during the process. This data collection is solely aimed at evaluating our services and presenting you with advertising that suits your preferences, based on a profile created from your browsing habits.

We encourage you to read this Cookie Policy carefully so that you are fully informed about how iSocialWeb uses this technology.

1. What are cookies?

Cookies are small data files that are received on your device from Vuela that you visit, and they are used to record certain interactions during navigation on Vuela, as well as on mobile applications, among others. These files store data that can be updated and retrieved from your device. They are stored on your computer or terminal, generally containing anonymous information that poses no risk to your device.

Cookies play a crucial role in remembering your preferences when returning to Vuela, such as the language previously selected, login data, or website customization. In addition, they can record anonymous information about how a visitor uses a website, including details such as the source they accessed from, or whether they used an advertising "banner" to arrive at the page in question.

2. Consent

When accessing Vuela, you will receive detailed information about the use of technology on the device or terminal equipment you are using. At that time, we will ask for your consent to carry out this process.

It is important to note that some cookies may be essential for the proper functioning of Vuela. If you decide not to give your consent, your access to Vuela may be restricted, or its functioning may not be optimal.

Additionally, through the system or configuration panel, you can choose to accept or reject all cookies or do so in a granular way and manage preferences.

At any time, you will have the option to withdraw your consent for the use of this technology. For detailed information on how to do this, we invite you to consult section "4. How to change cookie settings or revoke consent" within this Cookie Policy.

3. Cookies used in Vuela

We use strictly necessary and essential cookies to analyze our services and/or show you personalized advertising based on a profile created from your browsing habits on Vuela, using secure areas, customized options, etc.

Vuela also contains links to external websites. Vuela does not control the cookies used by these external websites. However, for more information about the cookies of social networks or other external websites, the user can refer directly to their respective cookie policies.

Specifically, depending on their purpose, iSocialWeb uses the following types of cookies in Vuela:

Preference or personalization cookies: These allow the user to customize Vuela according to certain predefined general settings, such as language, browser used, or the region from which access is made.
Technical cookies: These ensure the proper functioning and security of Vuela. They also play a key role in managing spaces and enabling advertising content on Vuela. An example of this is cookies used for session maintenance, response time management, performance, and option validation, among others.
Analysis or measurement cookies: These allow the collection of data for statistical analysis of how users interact with the website. This type of cookie helps us understand user preferences to improve service offerings and reduce the frequency of advertising impacts. For example, by analyzing search terms used by users to access the website, the predominant geographic location of users, or limiting the display of repeated ads on Vuela.
Behavioral advertising cookies: These facilitate the management of advertising spaces on the website to personalize the advertising content offered to each user based on their browsing habits and preferences. Additionally, they provide other relevant information to improve the user experience during navigation.
If you choose not to accept cookies, we will not download any cookies, except those allowed by law (such as language customization or technical cookies).

Below is a list classifying the cookies used in Vuela, detailing their type, origin, and purpose. Additionally, a link is provided for the user to access the Cookie Policies of the different source websites.

FIRST-PARTY COOKIES
Cookies	Origin	Information	Purpose	Opt-out
_abck	Cookiebot	Technical cookie	Used to detect and defend against cookie replay attacks: this cookie is necessary for the security and integrity of the website.	No
THIRD-PARTY COOKIES
(the information below has been provided by those third parties)
Cookies	Origin	Information	Purpose	Opt-out
_gcl_au and _ga	Google Analytics	Analytical cookie	Provides information about user behavior for statistical purposes and to improve the platform.	Yes
_fbp [x2]	Meta Platforms	Advertising cookie	Used by Facebook to deliver a series of advertising products, such as real-time offers from third-party advertisers.	Yes

In addition to cookies, both we and the companies mentioned above may use "tracking pixels" (also known as web beacons or pixel tags). These are small transparent images embedded within Vuela (and therefore not stored on your device), which allow us to verify aspects such as the number of visitors to a specific page or the technical configuration of the users' browsers that access it. The purposes for which they are used are similar to those described in the table above.

4. How to change cookie settings or revoke consent

At any time, you can withdraw your consent for the use of cookies. To do this, you can:

Manage cookie consents by adjusting your preferences through the configuration panel available on the main page of Vuela.
Disable or block the download of cookies through the specific functions of the browser you are using. Below, we provide a list of instructions and links with steps to follow for enabling, disabling, deleting, and managing cookies based on each browser:
Safari With Safari open, click Safari > Preferences > Privacy > Cookies and website data and choose the desired option.

For more information, https://support.apple.com/kb/ph21411?locale=en_US

Safari for iOS 11 In Safari, click Settings > Privacy and Security > Block All Cookies.

For more information, https://support.apple.com/en-us/HT201265

Google Chrome With Google Chrome open, click the Chrome menu icon > Settings > Show advanced options > Privacy > Content settings > Cookies and configure it according to your preferences.

For more information, https://support.google.com/chrome/answer/95647?hl=en

Google Chrome for Android and iOS With Google Chrome open, click the Chrome menu icon > Settings > Show advanced options > Privacy > Content settings > Cookies and configure it according to your preferences.

For more information, https://support.google.com/chrome/answer/95647?hl=en

Internet Explorer 11 Click the Internet Explorer icon on the taskbar > Tools > Internet Options > Privacy and customize the cookie settings according to your preferences.

For more information, http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11

Internet Explorer Mobile With Internet Explorer Mobile open, click More > Settings and customize the cookie settings according to your preferences.

For more information, http://www.windowsphone.com/en-us/how-to/wp7/web/changing-privacy-and-other-browser-settings

Microsoft Edge In the browser, click More > Settings > Advanced settings > Privacy and services > Cookies and choose the desired option.

More information at https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Mozilla Firefox With Firefox open, click the Menu button > Preferences > Privacy and Security > History > Use a custom setting for history and customize the cookie settings according to your preferences.

For more information, https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Mozilla Firefox Mobile With Firefox open, click the Menu button > Settings > Privacy > Cookies and customize the cookie settings according to your preferences.

For more information https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-firefox-android

Opera With Opera open, click Settings > Options > Advanced > Privacy and security > Content settings > Cookies and customize the cookie settings according to your preferences.

For more information, https://help.opera.com/en/latest/web-preferences/#cookies

These browsers are subject to updates or modifications, so if the information or links above are out of date, or if your browser is not listed (Konqueror, Arora, Flock, etc.) or if you cannot find a way to manage cookies, consult with the official Vuela website or contact us.

If you have any questions, feel free to write to us at the following email address: [email protected] or if you prefer, you can write to us at Ctra Esplugues 47, esc. D 5-1, 08940 Cornellá de Llobregat, Barcelona, Spain, addressed to iSocialWeb Marketing, S.L.