Privacy Policy for Vuela

Last Updated: September 4, 2024

Data Controller

The data controller of the collected data is iSocialWeb Marketing, S.L. with NIF B66582305, and registered office at Ctra Esplugues 47, esc. D 5-1, 08940 Cornellá de Llobregat, Barcelona, Spain, (hereinafter iSocialWeb), owner of the Vuela.ai website and products (hereinafter Vuela).

This Privacy Policy governs the collection and processing of personal data provided by users when they access, browse, or use the products of iSocialWeb.

Data collection, purposes, legal basis, and retention periods:

Registration: When purchasing credits for the use of the API offered by Vuela, the user must provide their identifying information, such as name, surname, and email address, to process the acquisition of their own license. Therefore, by providing such data, the user authorizes iSocialWeb to communicate with them and keep them informed about updates and developments on the platform, in addition to resolving any questions that may arise.
The legal basis for processing such data is based on the contractual relationship maintained with the user.

Your data will be retained as long as you have an active license or are subscribed to our newsletter. The user will always have the option to unsubscribe from our database.

Purchase of credits: The user can purchase credits for the Vuela API. To do this, they must follow the procedure indicated in Vuela, which involves the processing of banking or credit card data.
The legal basis for processing such data is based on the execution of the contract for the purchase of digital products.

The data retention period will be sufficient to fulfill contractual obligations and, in any case, for an additional five years for tax purposes and to cover potential liabilities, unless other periods are applicable.

Cookies: Vuela uses technology to implement files known as cookies on the device used to access and navigate Vuela. Cookies can be blocked or disabled by the user at any time through the browser's configuration options. If you want more information, you can consult our Cookie Policy.
The legal basis for processing such data is based on the user’s consent.

Advertising: If there is express authorization from the user, iSocialWeb will have the ability to send advertising about services and/or promotions available in Vuela, such as news and/or discounts, among others.
The legal basis for processing such data is based on the user’s consent.

The data will be retained for as long as the user remains registered in our system for advertising purposes, as long as the user has not revoked their consent.

At any time, you can revoke your consent through the provided links or by writing to us at [email protected].

Exercise of rights

Additionally, the user has the ability to revoke consent for the processing by exercising the rights of access, rectification, erasure, portability, objection, and restriction of processing, by notifying Vuela via an email sent to [email protected] or by sending a letter to the address mentioned above, indicating "Data Protection" as the subject. On some occasions, the user may be asked to prove their identity with an official document, for example, to prevent unauthorized access to their data by third parties.

Finally, the user may notify any changes in writing or request deletion through any of the provided addresses.

At any time, the user may file a complaint with the Spanish Data Protection Agency to assert their rights.

Modification of the Privacy Policy

iSocialWeb reserves the right to modify its privacy policy at any time, respecting current data protection legislation and providing prior notice to the affected parties.